>Divert Plan
In short
Control and customise where and when your calls are directed to and take complete control through an online management system.
Features
Online Access | An online management tool providing you with complete control and flexibility over your inbound calls. | |
Instant Updates | Any changes you make to your preferences are invoked immediately. | |
Your Working Week | Manage your week in order that, you can invoke different behaviour for how your incoming calls are handled, dependent on time and day. | |
Divert | Control the overflow when your target number cannot answer a call by bouncing to up to 5 other destinations (including Mobiles). | |
Voicemail to Email | If calls cannot be answered, receive your voicemails as emails so that they can be accessed wherever you can receive your email. | |
Live Call Stats | Access live call data online, allowing you to manage your calls more efficiently and identify peak periods and missed calls. | |
Set Up & Training | We'll help you set up your plan and provide telephone training and documentation to help you maximise the benefits. | |
Support | Call us on 0800 848 8000 anytime with any enquiries that you might have. | |
Example
See working examples of how your business could benefit from Divert Plan
Order
| Divert Plan Add this service to your basket. | If you haven't yet got a number with us, you will just need to choose one before you progress further. | £8 per month |  |
Or
| Find Out More View our numbers or see how it works. | You will be able to add this product from the basket if you select your number first. | Numbers from £5 per month | Find Out More |
Step by Step
An overview of how the plan would be set up, we will work with you to configure it to your requirements and support you on an ongoing basis for as long as you require the product.
Step 1 | Your working Week | Manage your week in order that (if required), you can invoke different behaviour for how your incoming calls are handled, dependent on time and day. | |
Step 2 | Divert | Control the overflow when your target number cannot answer a call by re-routing to other destinations. | |
Step 3 | Voicemail | Receive voicemails as emails. | |
Step 4 | Out of Hours | Manage how calls are handled when you are closed, including using professional pre-recorded messages and voicemail. | |
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