If you are making contact with your customers over the phone, a call recording on which you can rely is invaluable whether it is to help keep you compliant or simply for training and quality control purposes.
- You want instant access to call recordings direct from your web browser.
- You work across multiple sites and/or have home workers.
- You need to handle thousands of simultaneously recorded calls.
- You need to meet stringent compliance and quality control standards. For example, those of the Financial Services Authority (FSA).
- recordings are stored within our network, so there’s no need for huge data storage facilities. You can keep recordings for a pre-defined period of time or indefinitely.
- retrieve recordings online. Playback on your PC, download for archiving, and send as email attachments.
- recorded data is automatically backed up within our network and held at multiple locations.
- no capital outlay for expensive hardware. No upgrade or maintenance costs. No fees for retrieving calls.
- from 1 to 100,000 lines across multiple sites, at no additional cost.
- fast implementation and an intuitive, easy to use interface.
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Record incoming and outbound calls in three formats:
Give us a call on 0800 848 8000 to discuss how we can help you
- All Calls
- On Demand
- By Percentage